Get Help

The IT Services Help Desk at IPFW provides first-level support to IPFW students, faculty, and staff.

It is the first point of contact for problems involving but not limited to:

• Accounts and passwords
• Network access
• Printing
• Hardware and software

Contact the Help Desk:

• helpdesk@ipfw.edu
• 260-481-6030
• KT 206

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Hours:

• Mon-Fri: 7:30 a.m.-10 p.m.
• Sat: 8 a.m.-4 p.m.
• Sun: 11 a.m.-7 p.m.

Please have the following things ready before calling the Help Desk:

• Username
• Phone number
• Workstation location, and computer type
• Problem or the error message (ensure that you record the exact error message)

If you need to report a critical or urgent problem, please contact the Help Desk via phone at 260-481-6030.