Forms

• Report a problem to the Help Desk or ask a question
  • Use to report a problem with your account, computer, printer, etc.
  • Do not use to report critical/urgent problems.  Please call the Help Desk instead.
• Project Request Form (Formerly Service Request Form)
  
  • Implementation of any new service, whether hosted at IPFW or off site, impacting more than one person.
  • Enhancements to existing IT resources or services.
  • Requests requiring new hardware or software impacting multiple people
  • Design and/or construction of computer lab
  • Add new network/wireless area

IPFW Accounts

• Employee Account Creation
  
• Employee Account Modification
• Guest Account
  
• Student Staff Account
• Banner Account (use the account modification form)
• Emeritus/Official Retiree Account
• Service Accounts (IT Services Employees Only)

Other University Accounts

• PU Career Account (no form necessary)
  
  • Career accounts are created automatically for all employees
  • If you don't know your username or password, contact the Help Desk
• IU Affiliate Account (use the account modification form)
• IU/PU Admin Account (use the account modification form)

Communication/Collaboration

• Email Distribution List, Outlook
• Listserv
• Mailbox/Calendar Request Form, Outlook
• Mass Email to Students, Request to Send
• Office 365 Group Request
• Storage Space (O Drive)
• Web Space, Department/Organization New or Modified

Hardware/Devices

• Administrative Rights On Multiple Workstations
• Computer Moves
• Salvage Electronic Devices
• Technology Purchase Survey (Request a Quote)

Misc

• Blackboard Sandbox Course Request Form
• Network File Restoration
• Server Request

Security

• Administrative Rights On Multiple Workstations
• Banner Full View of Social Security Number [PDF]
• Firewall Change Request
• Security Group Request Form

Software

• Departmental Database Access
• Networked Software Request
• Request for iOS Volume Purchases