Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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Firewall Change Request Form

Untitled Document

  • Please allow 3 business days for all firewall changes
  • Requested changes must go through an approval process
  • You will be notified via e-mail when the request is approved
Requestor Information

*Only IPFW faculty and staff can request changes to the campus firewall

Change Information

*Please complete all information to receive timely service