Help Desk

Responsibilities

Assist IPFW Students with:

• Account log-in issues.
• Wireless configuration concerns.
• Basic computer troubleshooting for class-related technology.

Assist IPFW Faculty and Staff with:

• Direction and guidance for computer-related concerns.
• IPFW owned Hardware and Software troubleshooting.
• Remote assistance with the Novell client platform.
• Wireless configuration concerns.
• Purdue Career Account issues.
• Account log-in issues.

Personnel

• Glenn Morgan, Manager
• Mary Nixon, Supervisor
• Erik Bigham, Student Worker
• Karen Bogard, Help Desk Technician
• Alyssa Bauman, Student Worker
• Andrew Antalis, Student Worker
• Chris Vance, Student Worker
• Jessica Bunch, Student Worker
• Matt Huhn, Help Desk Technician
• Melissa Litmer, Help Desk Technician
• Paul Stanton, Student Worker
• Robert Dean, Help Desk Technician
• Shea Novy, Student Worker
• Shraddhesh Bista, Student Worker
• Travis Brumm, Student Worker
• Vaughn Novy, Student Worker