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Kathie joined User Technology Support in March of 2009. She has a strong background in technical support and customer service. She had become a familiar "voice" at the Help Desk since 2004. Now as Academic Computer Support Specialist, Kathie provides training on various production applications, e-mail and Blackboard. Her duties also include evaluating and developing training materials and writing online and hardcopy documentation.
When she is not at IPFW, she spends time with family, spoils her grandchildren, and indulges in her hobbies. Year round hobbies include photography, crafting, woodworking, and reading. As soon as weather permits, she will take her camera with her outdoors as she paddles Indiana waterways in her kayak. For more fun, she likes swimming, fishing, and geocaching.